Shipping Policy
United States delivery is currently the only shipping service offered by our store.
Questions
Shipping questions may be directed to:
- Email: thihoang221514@gmail.com
- Phone: (406) 551-0264
- Mailing address: 592 N Howard St, Spokane, Washington, 99201, United States
- Customer service hours: Monday to Friday, 9:00 AM–5:00 PM
Cost and destination
Standard shipping is free for all United States orders. We do not currently offer international delivery. Orders submitted with an unsupported destination may be cancelled and refunded.
Processing and transit
Orders are normally prepared in 1–2 business days. After dispatch, expected transit time is 4–6 business days. Weekends, holidays, carrier interruptions, severe weather, and address problems can affect actual delivery timing.
Tracking and address accuracy
Tracking information is provided after shipment. Please review the delivery address before checkout and contact us immediately if it needs correction; an address cannot always be changed after fulfillment begins.
Delivery problems
If tracking shows an unusual delay, damage, or delivery that you cannot locate, contact us so we can review the carrier record and help with the next appropriate step.